
Director of Commercial Operations and Analytics
- Hybrid
- Sofia, Sofia (stolitsa), Bulgaria
- Commercial
Leadership role for a commercially astute, data-driven operator who simplifies complexity and drives transparency, pace and accountability in a fast-scaling global business.
Job description
SUMMARY OF POSITION
The Director of Commercial Operations and Analytics is the operational and analytical backbone of Adalvo's Commercial organisation and a strategic partner to the Chief Commercial Officer. Acting as the CCO's Chief of Staff, the role turns strategy into execution, data into decisions and commercial priorities into a disciplined operating rhythm across Business Development, Licensing, Portfolio Management, Sales, Customer Management, Alliance Management and Commercial Excellence.
This is a high-impact leadership role for a commercially astute, data-driven operator who can simplify complexity, challenge constructively and create transparency, pace and accountability across a fast-scaling global business.
RESPONSIBILITIES
Strategic Partner to the CCO
Act as strategic adviser and operational partner to the CCO, driving the execution of commercial priorities and strategic initiatives.
Translate annual objectives and long-range plans into clear workstreams, owners, milestones and decisions.
Prepare executive briefings, presentations and business reviews in partnership with relevant functions.
Coordinate cross-functional priorities across Commercial, Finance, Supply Chain, Scientific Affairs, Digital and Corporate Functions.
Track Commercial Leadership Team decisions and actions, escalating gaps and removing blockers.
Commercial Performance Management
Design and manage an integrated Commercial KPI framework and single source of truth.
Track performance against budget, targets, forecasts and strategic objectives across revenue, margin, pipeline, deals, customers, portfolio and launches.
Identify performance gaps, risks and opportunities early and convert insight into clear recommendations.
Lead monthly, quarterly and annual commercial business reviews with strong preparation, challenge and follow-through.
Improve forecast accuracy, performance visibility and accountability across regions and teams.
Executive Reporting and Analytics
Own Commercial Leadership, Executive Committee and Board-ready commercial reporting.
Build concise dashboards that show what changed, why it matters and what action is required.
Move the organisation from descriptive reporting towards predictive insight, trend analysis and leading indicators.
Analyse customer trends, portfolio performance, BD productivity, conversion rates, partner performance, revenue outlook and market opportunities.
Communicate complex commercial information simply, accurately and confidently to senior stakeholders.
Commercial Governance and Operating Rhythm
Establish and continuously improve the Commercial governance framework and operating cadence.
Coordinate Commercial Leadership Team meetings, planning cycles, performance reviews and decision forums.
Create clear standards for agendas, pre-reads, decisions, actions, owners and deadlines.
Strengthen organisational discipline and decision quality without adding unnecessary bureaucracy.
Business Intelligence and Data Strategy
Lead the development of scalable commercial analytics capabilities, standards and methodologies.
Partner with Finance, BI, Digital and IT to strengthen data integrity, reporting consistency and accessibility.
Automate recurring reporting and enable intuitive self-service dashboards where appropriate.
Identify practical opportunities to use advanced analytics and AI to improve commercial effectiveness.
Create clear data definitions and governance across CRM, ERP, finance and portfolio information.
Customer, Portfolio and Deal Analytics
Develop customer segmentation, ordering-behaviour analysis, growth insights and risk indicators.
Support account prioritisation and regional commercial strategy with robust market and customer intelligence.
Build business cases and commercial evaluations for licensing opportunities, portfolio investments and strategic initiatives.
Support valuation, scenario analysis and opportunity assessment with clear assumptions and sensitivities.
Connect portfolio choices, deal pipeline, launch readiness, supply outlook and revenue potential.
Leadership and Capability Building
Lead and develop a small team of analysts and commercial operations specialists.
Build a culture of analytical excellence, curiosity, ownership, responsiveness and accountability.
Set high standards for insight quality, data accuracy, executive communication and delivery.
Create scalable processes and capability that can grow with the Commercial organisation.
KEY OUTCOMES IN THE FIRST 12 MONTHS
Establish the Commercial KPI framework and agreed performance definitions.
Launch an executive commercial dashboard and Board-ready reporting pack.
Implement a disciplined monthly business review and Commercial governance model.
Improve forecasting visibility, pipeline transparency and action follow-through.
Introduce customer trend, segmentation and performance analytics.
Build a credible, high-performing Commercial Operations and Analytics team.
Job requirements
Education and Experience
Bachelor's degree in Business, Economics, Finance, Life Sciences, Pharmacy or a related field; an MBA or advanced business qualification is preferred.
10+ years of experience across Commercial Operations, Business Analytics, Commercial Excellence, Strategy, Portfolio Management, Finance or Consulting.
Experience within pharmaceuticals, healthcare, biotechnology or life sciences.
Proven experience supporting senior executives and leadership teams in a global, matrix environment.
Track record of building executive reporting, performance-management systems and analytics-led operating rhythms.
Demonstrated ability to improve business performance through data, governance and operational excellence.
Technical and Commercial Capability
Advanced commercial analytics, forecasting, planning, financial analysis and performance management.
Strong portfolio, deal, customer and market analytics capability.
Excellent dashboard development, data visualisation and executive storytelling skills.
Advanced Excel and Power BI, Tableau or equivalent BI capability; CRM and ERP experience is strongly preferred.
Strong business judgement with the ability to connect data, commercial implications and action.
CORE COMPETENCIES
Commercially astute
Highly analytical
Data driven Strategic and hands-on
Curious challenger
Clear communicator
Execution focused
High ownership
Resilient Scalable builder
Influential High energy
LEADERSHIP PROFILE
The successful candidate will be a structured, commercially minded and highly credible operator who is comfortable moving between strategic questions and operational detail. The role requires the confidence to influence senior stakeholders without formal authority, challenge assumptions with evidence and maintain momentum in an entrepreneurial environment. Success will come from creating clarity, enabling better decisions and ensuring the Commercial organisation delivers what it commits to.
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